CompTIA A+ For Exam 220-902


CompTIA A+ certification is an internationally recognized, vendor-neutral certification that many employers consider a prerequisite for entry-level IT employment. A+ certification signifies that the individual is capable of performing tasks such as installation, configuration and troubleshooting of common PC systems.


48 hours


Upon successful completion of this course, students will learn:

  • Identify the hardware components of personal computers and mobile digital devices
  • Identify networking and security fundamentals
  • Install, configure, and troubleshoot display devices
  • Install and configure peripheral components
  • Manage system components
  • Manage data storage
  • Identify the hardware and software requirements for client environment configurations
  • Identify network technologies
  • Install and configure networking capabilities
  • Support mobile digital devices
  • Support printers and multifunction devices

None. Recommended Knowledge: Basic knowledge of computer hardware and operating systems.

Course outlines:
1.      Windows Operating Systems
  • Compare and contrast various features and requirements of Microsoft Operating Systems (Windows Vista, Windows 7, Windows 8, Windows 8.1)
  • Given a scenario, install Windows PC operating systems using appropriate methods
  • Given a scenario, apply appropriate Microsoft command line tools
  • Given a scenario, use appropriate Microsoft operating system features and tools
  • Given a scenario, use Windows Control Panel utilities
  • Given a scenario, install and configure Windows networking on a client/desktop
  • Perform common preventive maintenance procedures using the appropriate Windows OS tools

2.      Other Operating Systems and Technologies

  • Identify common features and functionality of the Mac OS and Linux operating systems
  • Given a scenario, set up and use client-side virtualization
  • Identify basic cloud concepts
  • Summarize the properties and purpose of services provided by networked hosts
  • Identify basic features of mobile operating systems
  • Install and configure basic mobile device network connectivity and email
  • Summarize methods and data related to mobile device synchronization

3.      Security

  • Identify common security threats and vulnerabilities
  • Compare and contrast common prevention methods
  • Compare and contrast differences of basic Windows OS security settings
  • Given a scenario, deploy and enforce security best practices to secure a workstation
  • Compare and contrast various methods for securing mobile devices
  • Given a scenario, use appropriate data destruction and disposal methods
  • Given a scenario, secure SOHO wireless and wired networks

4.      Software Troubleshooting

  • Given a scenario, troubleshoot PC operating system problems with appropriate tools
  • Given a scenario, troubleshoot common PC security issues with appropriate tools and best practices
  • Given a scenario, troubleshoot common mobile OS and application issues with appropriate tools
  • Given a scenario, troubleshoot common mobile OS and application security issues with appropriate tools

5.      Operational Procedures

  • Given a scenario, use appropriate safety procedures
  • Given a scenario with potential environmental impacts, apply the appropriate controls
  • Summarize the process of addressing prohibited content/ activity, and explain privacy, licensing and policy concepts
  • Demonstrate proper communication techniques and professionalism
  • Given a scenario, explain the troubleshooting theory
  • Học trực tuyến

  • Học tại Hồ Chí Minh

  • Học tại Hà Nội

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